Frequently Asked Questions (FAQ)

Welcome to the Sai Cup FAQ page! With over a decade of experience in the paper cup industry, we are here to answer your questions about our biodegradable and PE paper cups. Whether you’re a new customer or a long-time supporter, we hope this section helps you find the information you need.

1. What types of paper cups do you offer?

Answer: We offer a variety of paper cups, including biodegradable paper cups and PE-coated paper cups. Our products come in multiple sizes to suit different needs, including 90 ml, 100 ml, 110 ml, 150 ml, 210 ml, 250 ml, and 300 ml.

2. What makes your biodegradable paper cups eco-friendly?

Answer: Our biodegradable paper cups are made from compostable materials that break down naturally, reducing environmental impact. They are designed to decompose quickly and safely, unlike traditional plastic-lined cups.

3. Are your PE paper cups recyclable?

Answer: Yes, our PE-coated paper cups are recyclable. The polyethylene coating makes them durable and suitable for both hot and cold beverages, and they can be recycled where facilities exist.

4. Do you offer custom printing on your paper cups?

Answer: Yes, we offer customization options for our paper cups. You can personalize your cups with your brand’s logo, design, or message, making them perfect for promotional events, cafes, and businesses.

5. How do I place an order for customized paper cups?

Answer: To place an order for customized paper cups, please contact our sales team at [Insert Contact Email] or [Insert Contact Phone Number]. Provide your design specifications, quantity, and any other details. We will work with you to create the perfect custom cups for your needs.

6. What is the minimum order quantity (MOQ) for custom paper cups?

Answer: The minimum order quantity for custom paper cups varies depending on the size and type of cup. Typically, our MOQ starts at 5,000 units. Please contact us for specific details based on your requirements.

7. How long does it take to process and ship an order?

Answer: Standard orders are typically processed and shipped within 7-10 business days. Custom orders may take longer, depending on the complexity of the design and order size. We will provide an estimated delivery date when you place your order.

8. Do you ship internationally?

Answer: Yes, we ship our paper cups worldwide. We have experience in handling international orders and ensuring that our products reach you safely and promptly. Shipping costs and delivery times vary based on the destination.

9. What should I do if I receive a damaged or defective product?

Answer: If you receive a damaged or defective product, please contact our customer service team immediately at infosaicup@gmail.com or +91 9443382717. Provide your order number and details about the issue. We will arrange for a replacement or refund as necessary.

10. How can I contact Sai Cup for more information or assistance?

Answer: You can reach us via email at infosaicup@gmail.com or by phone at +91 9443382717. Our customer service team is available to assist you with any questions or concerns you may have.

We hope these FAQs help address your queries. If you have any other questions, please feel free to contact us. Thank you for choosing Sai Cup for your eco-friendly paper cup needs!